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Notification Template Removed & Cannot Add Back To Auto Processing Rule (Doc ID 2566705.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Other Components

ACTUAL BEHAVIOR
---------------
Notification Template removed & cant add back to Auto Processing rule after Patching

EXPECTED BEHAVIOR
-----------------------
Expect that the notification rule is not removed and need the ability to add it back after Patching


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Applications
2. Go to Email Center Administrator responsibility
3. Navigate to Email Center Administration>Administration >Rules Library
4.Click on an existing Auto Processing rule

See that the Notification template was removed and also when trying to add and update it does not get saved.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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