My Oracle Support Banner

Greece Localization : Credit memo created from CLE Greece Cancel document Form generated without tax lines (Doc ID 2566761.1)

Last updated on JULY 18, 2019

Applies to:

EMEA Add-on Localizations - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Reported Issue
-----------------
Credit memo created from form "CLE Greece Cancel document" generated without tax lines .
This is for AR invoices which are generated via auto invoice import (from Order Management source). 
Upon trying to cancel it via "CLE f265 Cancellation Functionality" , find that the generated Credit memo do NOT have any 
taxes applied on the parent document. 

Steps for replication
----------------------
1. Create a Sales order. Apply taxes .
    Via autoinvoice import , AR invoice gets generated.
2. Cancel the invoice using the CLE : Greece Cancel document .
3. Where the generated Credit memo do not have any taxes .


Expected Behavior
--------------------
Upon cancellation of the invoice via "CLE Greece Cancel Document" feature, tax lines are also expected to appear.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.