WHEN ORDERED QTY IS INCREASED, THE NEW QTY NOT REFLECTED ON DELIVERY DETAIL
(Doc ID 2566784.1)
Last updated on SEPTEMBER 17, 2020
Applies to:
Oracle Order Management - Version 12.2.6 to 12.2.6 [Release 12.2]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Once Ordered quantity on sales order line is increased, the same is not reflecting on associated delivery detail that is in "Ready to Release" status
EXPECTED BEHAVIOR
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Once Ordered quantity on sales order line is increased, the same should be reflected on associated delivery detail that is in "Ready to Release" status by updating the requested quantity.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Order Management responsibility>Orders, Returns>Sales Orders
2. Query a booked sales order and go to lines
3, Select a line against which delivery detail is in Ready to release status and update Ordered quantity to increase the quantity, and save
4. go to Shipping transaction form, query the line and check Requested quantity
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot update ordered quantity on booked sales order
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |