iStore Punchout Failing After Applying January 2019 CPU Patching
(Doc ID 2567023.1)
Last updated on DECEMBER 14, 2023
Applies to:
Oracle iStore - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.4 version, Checkout and Order Placement
The following error is returned when trying to punchout to iStore after applying the Jan CPU 2019 patches -
12.1 ORACLE APPLICATIONS RELEASE 12.1 CPU PATCH FOR JAN 2019: 28840561:12.1.0
12.2 ORACLE APPLICATIONS RELEASE 12.2 CPU PATCH FOR JAN 2019: 28840562:12.2.0
ERROR
-----------------------
Unable to connect to PunchOut catalog. If problem persists, ask your system administrator for assistance.
[Info] CsrfGuard analyzing request /OA_HTML/ibeCPopLoginA.jsp
[SEVERE ][execute] CSRF Token validation failed incident# 4112517486
[63]POST /OA_HTML/ibeCPopLoginA.jsp POST REQUEST Protected Injected
OR
Error Code: 701 Misc Login Failures
Login failed : unable to get supplier login url from login response
Login Response XML:
<html><head><title>302 Moved Temporarily</title></head>
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Trying to punchout to iStore.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot punchout to iStore to order items.
Changes
JAN CPU patching
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |