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iStore Punchout Failing After Applying January 2019 CPU Patching (Doc ID 2567023.1)

Last updated on DECEMBER 21, 2020

Applies to:

Oracle iStore - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On :  12.2.4 version, Checkout and Order Placement

The following error is returned when trying to punchout to iStore after applying the Jan CPU 2019 patches -

12.1    ORACLE APPLICATIONS RELEASE 12.1 CPU PATCH FOR JAN 2019: 28840561:12.1.0

12.2   ORACLE APPLICATIONS RELEASE 12.2 CPU PATCH FOR JAN 2019: 28840562:12.2.0

 

ERROR
-----------------------
Unable to connect to PunchOut catalog. If problem persists, ask your system administrator for assistance.



[Info] CsrfGuard analyzing request /OA_HTML/ibeCPopLoginA.jsp
[SEVERE ][execute] CSRF Token validation failed incident# 4112517486
[63]POST /OA_HTML/ibeCPopLoginA.jsp POST REQUEST Protected Injected

 

OR

Error Code: 701 Misc Login Failures
Login failed : unable to get supplier login url from login response

Login Response XML:
<html><head><title>302 Moved Temporarily</title></head>
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Trying to punchout to iStore.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot punchout to iStore to order items.

Changes

 JAN CPU patching

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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