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Error When Saving or Booking Sales Orders - ORA-29273 HTTP request failed ORA-12535: TNS: operation timed out (Doc ID 2567759.1)

Last updated on JANUARY 13, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


When saving sales orders, get HTTP XML request error message.

We have just installed the java web start on a new EBS instance. Upon creating an order and saving the one line we entered, it spins for a long time and then we got the error message:

Error: For the currency USD, there is either no exchange
rate for currency CAD defined or it is not applicable for

Error: Error during sending of XML request
document ORA-29273 HTTP request failed
ORA-12535: TNS: operation timed out

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Query Sales Order > Line Items tab >
3. Main Tab > Enter the line details > Save or try to Book > receive Error


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