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Error When Saving or Booking Sales Orders - ORA-29273 HTTP request failed ORA-12535: TNS: operation timed out (Doc ID 2567759.1)

Last updated on SEPTEMBER 13, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When saving sales orders, get HTTP XML request error message.

We have just installed the java web start on a new EBS instance. Upon creating an order and saving the one line we entered, it spins for a long time and then we got the error message:

ERROR
Error: For the currency USD, there is either no exchange
rate for currency CAD defined or it is not applicable for
21-JUL-19. (TRX_CURRENCY_CONV_DATE=21-JUL-19)


Error: Error during sending of XML request
document ORA-29273 HTTP request failed
ORA-12535: TNS: operation timed out




STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Query Sales Order > Line Items tab >
3. Main Tab > Enter the line details > Save or try to Book > receive Error




Cause

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In this Document
Symptoms
Cause
Solution
References


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