My Oracle Support Banner

GST: Personalizations not working on Third Party Registration form.'WHEN-VALIDATE-RECORD' AND 'WHEN-NEW-RECORD-INSTANCE' TRIGGERS ARE NOT FIRING (Doc ID 2568009.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Setup

ACTUAL BEHAVIOR
---------------
'WHEN-VALIDATE-RECORD' AND 'WHEN-NEW-RECORD-INSTANCE' TRIGGERS ARE NOT FIRING ON THIRD PARTY FORM
 

EXPECTED BEHAVIOR
-----------------------
When-VALIDATE-RECORD should fire on the third party registration form for block REGISTRATIONS_ASSN

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to third party registration form
2. Track the Custom Events (Help -> Diagnostics -> Custom Code -> Show Custom Events)
3. Save a new third party Registration record

BUSINESS IMPACT
-----------------------
Unable to create personalization to restrict duplicate PAN Numbers in third party registration.

Wrong Tax Reporting leading to Tax Compliance issues

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.