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Cannot Start Oracle Learning Management (Doc ID 2568124.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Learner Component

When attempting to start the oracle learning management service,
the following error occurs.

ERROR
-----------------------
 the requested URL /contentstorage/../.../...pdf was not found".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner Self Service
2. Search for Class.
3. Try playing the content, the error is reported.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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