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Foreign Language Notes Show as ???? in 12.2.7 Advanced Collections (Doc ID 2568133.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle Advanced Collections - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When entering notes in Advanced Collections in 12.2.7, in a foreign language (like Chinese characters for example), the notes show as '?????', instead of the actual special characters.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections > Notes

  1. Create a note that contains special characters for a foreign language.
  2. Upon saving, the special words with special characters become '??????'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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