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Czech Localization: CEBS - Matching Proposal program ends in error 'Can not be matched, as there are multiple Payment Orders with same VS, Amount and Currency' (Doc ID 2568398.1)

Last updated on JULY 23, 2019

Applies to:

EMEA Add-on Localizations - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

CEBS - Matching proposal uses incorrectly criteria Bank connection details and ending in error:

ERROR
-----------------------
Can not be matched, as there are multiple Payment Orders with same VS,
Amount and Currency.Manual Payment: ID=4424733, Manual Payment:
ID=4424734

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Define a matching rule that will be used in matching proposal.

Matching criteria are
- Amount
- Currency
- Variable symbol
- Bank connection details

2. Create multiple Payment orders satisfying the above criteria.
3. Run Matching Proposal.
4. Observe that matching ended in error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the payments with bank statements.

Cause

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In this Document
Symptoms
Cause
Solution
References


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