My Oracle Support Banner

State Periodic Wage Listing (Enhanced) for the State of New York (NY) Failing with Error ORA-20001: Error at step 1 in PAY_MAG_XML.PROCESS_DYNAMIC_SQL (Doc ID 2568832.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, State Periodic Wage Listing (Enhanced) SPWL

When attempting to submit a single Government Reporting Entity (GRE) for the State of New York ends in error/incomplete in the MAG XML.

Other GRE's with New York SUI wages finish without error



ERROR
-----------------------
Error ORA-20001: Error at step 1 in PAY_MAG_XML.PROCESS_DYNAMIC_SQL
ORA-06512: at "APPS.HR_UTILITY", line 946
ORA-06512: at "APPS.PAY_MAG_XML", line 2026
ORA-06512: at line 1
ORA-06512: at "SYS.DBMS_SQL", line 1825
ORA-06512: at "APPS.PAY_


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applied Quarter patch for SPWL
2. Submit the State Periodic wage listing (SPWL) for 1 GRE for New York
3. Observe the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit the GRE with < 1000 assignments to the State of New York with a legislative due date one month from the end of the quarter

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.