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See Long List Of Customers On Mobile Field Service Multi Platform Application (Doc ID 2569963.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Multiplatform iOS General

ACTUAL BEHAVIOR
---------------

On Mobile field Service Multi platform (MFS MP) Application in the customers page see a long list of customers irrespective whether technician has active Tasks assigned.

Also there isn't any search function either for such a long list.

EXPECTED BEHAVIOR
-----------------------
Expect that only those customer would appear for which technician has active Tasks assigned.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to (MFS MP)
2. Go to Spring Board
3. Choose Customers Icon


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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