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Daily Service Contracts Intelligence Dashboard is Empty (Doc ID 2570041.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Contracts Intelligence - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

No data shown on the Service Contracts Management page, under Daily Service
Contract Intelligence responsibility.
Sales setups are done as per Doc ID 362198.1 but data is not appearing on the
dashboard.

Steps:
1. Run initial load programs:
1) EMR Service Contracts Initial Load  
2) EMR Active Service Contracts Initial Load
3) EMR Service Renewals Initial Load
2. Navigation - Daily Service -> Contract Intelligence-->Dashbaords-->service
contract management -> Dashboards are empty

Business Impact:
Because of the issue, they are not able to use the dashboards

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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