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After Extending the Subscription contracts, Billing Stream Level are not extending. (Doc ID 2570600.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Service Contracts - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Service Authoring

ACTUAL BEHAVIOR
---------------
Billing Streams not getting updated for Contract extensions
Extend Subscription contracts by 1 year. Contract header and line get extended and show new end date. However, billing stream is not getting added for the duration of extension.

This works for Usage Contract but no for Subscription Contract.
 

EXPECTED BEHAVIOR
-----------------------
Billing stream is should be getting added for the duration of extension.

STEPS
-----------------------


The issue can be reproduced at will with the following steps:
1. Login to Service Contract Manager(R).
2.Open an active Subscription Contract.
3.Extend by 1 year.
4.Billing Streams not getting updated for contract extensions


Cause

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In this Document
Symptoms
Cause
Solution
References


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