Task Assignee LoV Field Not Retrieving Resource When Trying To Pass %(NN%)
(Doc ID 2570962.1)
Last updated on AUGUST 01, 2019
Applies to:Oracle Teleservice - Version 12.2.6 and later
Information in this document applies to any platform.
When attempting to pass % with brackets in the Task Assignee field, the following error is displayed.
FRM-40212: Invalid value for field ASSIGNEE_NAME
(N) Service Requests > Find/Create Service Requests
Click on Tasks tab
Select Owner Type: Group Resource
Select Assignee Type: Employee Resource
Use Assignee value: %(03)%
The error above is displayed
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