My Oracle Support Banner

Manages Mobile Users Concurrent Program Does Not Create Mobile User See "User NOT CREATED. User; XXXXX is a Olite user. Please run set the parameter, Create Multi Platform User=No " In Log (Doc ID 2571226.1)

Last updated on JULY 31, 2019

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Manages Mobile Users concurrent program did not create a mobile user

See the following message in the Log

ERROR
-----------------------
User NOT CREATED. User; XXXXX is a Olite user. Please run set the parameter, Create Multi Platform User=No

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Applications
2. Create a Mobile Field Service User and assign Mobile Field Service User responsibility to user XXXX.
3.JTM: Mobile Applications Enabled=YES for this responsibility.
4.Run the concurrent program 'Manages Mobile Users

The user is not created and see above error message in log



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.