Oracle Mobile Field Service Responsibility link not working
(Doc ID 2571845.1)
Last updated on AUGUST 02, 2019
Applies to:Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.
On : 12.2.8 version, Oracle Mobile Field Service Responsibility link
Getting an error when accessing the 'Oracle Mobile Field Service' responsibility.
You have encountered an unexpected error. Please contact your System Administrator for assistance. Click here for exception details.
JBO-30003: The application pool
.AsgHtmlHomeSynchDataAM) failed to checkout an application module due to the
oracle.jbo.JboException: JBO-29000: Unexpected exception caught:
oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught:
oracle.jbo.PersistenceException, msg=JBO-26002: Error Parsing the XML file
The issue can be reproduced at will with the following steps:
1. Logged into EBS application
2. Navigate to Oracle Mobile Field Service responsibility
3. Clicked on the Responsibility link getting error
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