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Performance Is Slow When Opening The Dispatch Center Form Or Selecting A Task Query (Doc ID 2571934.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8

Performance is slow when opening the dispatch center or when selecting a task query.

When the Dispatch center form is launched it will automatically run the default task list query.  The performance problems launching the form are often caused by the task list query and not the form itself.


EXPECTED BEHAVIOR
-----------------------
Expectation that the form will open quickly or the task list queries will complete and return data in a few seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch dispatch center form.
2. The form takes a minute longer to open.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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