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Change Owner in IB UI gives error "Internal Error API returned error without error message." (Doc ID 2572141.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to Change owner from install base user responsibility ,
the following error occurs.

ERROR
-----------------------
IB Error - "Internal Error API returned error without error message."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Apps
2. Navigate to Oracle Installed Base Agent User (R)
3. Change owner

Cause

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In this Document
Symptoms
Cause
Solution


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