Canceling Standard PO by Logging into a Different Language Session Other than Supplier Language , the PO PDF Output is not Communicated to Supplier (Doc ID 2572846.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Symptoms

On : 12.2.x version, Approvals - Req, PO

ACTUAL BEHAVIOR
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When canceling the Standard PO from BWC (Other than supplier language, For eg: Using English login session) , the PO Output for communication is not generated and communicated to supplier

EXPECTED BEHAVIOR
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When canceling the Standard PO from BWC (Other than supplier language i.e for eg English login session) the PO Output for communication should be generated and communicated to supplier.

STEPS
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The issue can be reproduced at will with the following steps:
1. Supplier Language set as "Czech"
2. Login to English language session
3. Cancel the PO from BWC .
4. The supplier notification is received with no PDF attachment . Instead .htm file is attached

Changes

Cause

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