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Quality Plan Is Not Launched When Moving A Work Order. The Quality button is "Greyed Out". (Doc ID 2573049.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Quality - Version 12.2.2 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After an upgrade from 12.1.3 to 12.2.8, Quality Plans are not available when launching the Discrete Workstation

EXPECTED BEHAVIOR

Plans must be available for use

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility = Work In Process (WIP)
2. Navigation = Discrete-> Discrete Workstation
3.Choose an Organization
4. Choose a Department
5. Quality button is "Greyed Out".  Therefore no Quality Plan is available

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use plan for production.

Cause

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In this Document
Symptoms
Cause
Solution
References


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