My Oracle Support Banner

UPK Progress Can't Be Tracked (Doc ID 2573502.1)

Last updated on AUGUST 06, 2019

Applies to:

Oracle Learning Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR  
---------------
When attempting to play UPK content, learner play course, but it just play first topic neither it can be tracked nor jumped to next topic.
Also, enrollment (Player status) remain incomplete.  



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Using Learner self service

2. Play course

3. Learner play course, but it just play first topic neither it can be tracked nor jumped to next topic.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.