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Customer LOV Is Seeing Error When Creating New Claim (Doc ID 2574155.1)

Last updated on AUGUST 06, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Claims > Create,

While searching on Claim customer lov, receive the below error.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, xxxxx@xxxxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.


Steps:
--------------
Goto Trade Mgmt > Claims > Create new manual claim
Click on customer lov with passing customer name
After about 5mins (+/-) internal server error received.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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