Field Service Debrief: Unable to Default 'Service Date' Based on Task Information (Doc ID 2574186.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

In the Debrief form - Labor and Material Tabs:
Need to default the 'Service Date' from a date entered on the Task.

Steps:

(R) Service
- Create SR
- Tasks tab: updated Task
- Click on Debrief

=> Service Date is currently defaulting to current system date on all tabs of the Debrief

Workaround:

Manually change the dates.

Solution

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In this Document

Goal

Solution

References

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Field Service Debrief: Unable to Default 'Service Date' Based on Task Information (Doc ID 2574186.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!