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RMA Closed or Awaiting Return Disposition; RMA Receipts Errored/Pending in Transaction Status Summary (Doc ID 257491.1)

Last updated on MAY 10, 2019

Applies to:

Oracle Inventory Management - Version 11.5.2 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.
Executable:RVCTP - Receiving Transaction Processor


Symptoms

Return Material Authorization (RMA) line workflow progresses even thought the receiving transaction does not complete successfully.   This prevents re-processing of receiving transaction causing stuck receiving transactions and unprocessed RMA deliveries.

Changes

 

Cause

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