Contact Center Error - ORA-01036 Illegal Variable Name/number In Primary Sites
(Doc ID 2575719.1)
Last updated on DECEMBER 09, 2020
Applies to:Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.
Contact Center error updating Primary Sites.
ORA-01036 illegal variable name/number
FRM-40502: ORACLE error: unable to read list of values.
(N) Customer Management > Contact Center
- Enter customer
- Navigate to the Addresses tab
- Usage has a Bill To value
- In Primary Sites section, try to select a value.
=> Error occurs.
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