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Assign failed multiple delivery details to on delivery with different customer (Doc ID 2576405.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Oracle Shipping Execution - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to assign 2 delivery details which have difference customer_id to one same delivery ,
the following error occurs and failed to assignment.

ERROR
-----------------------
These entities can not be grouped together as their grouping attributes do not match.

This issue occure both via using the API wsh_delivery_details_pub.detail_to_delivery.
They checked OFF the "Customer" field in the 'Delivery Grouping Attributes' of shipping parameter
and 2 delivery details have the same value in other grouping attribute.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create 2 sales order with difference customer.
2. Pick the orders without allocating delivery.
3.Create new delivery via API wsh_delivery_details_pub.detail_to_delivery
4.Run API wsh_delivery_details_pub.detail_to_delivery to assign 2 delivery details to one delivery.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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