Assign failed multiple delivery details to on delivery with different customer
(Doc ID 2576405.1)
Last updated on SEPTEMBER 13, 2019
Applies to:
Oracle Shipping Execution - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
When attempting to assign 2 delivery details which have difference customer_id to one same delivery ,
the following error occurs and failed to assignment.
ERROR
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These entities can not be grouped together as their grouping attributes do not match.
This issue occure both via using the API wsh_delivery_details_pub.detail_to_delivery.
They checked OFF the "Customer" field in the 'Delivery Grouping Attributes' of shipping parameter
and 2 delivery details have the same value in other grouping attribute.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create 2 sales order with difference customer.
2. Pick the orders without allocating delivery.
3.Create new delivery via API wsh_delivery_details_pub.detail_to_delivery
4.Run API wsh_delivery_details_pub.detail_to_delivery to assign 2 delivery details to one delivery.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |