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Invoice Deduction Created From AR - Customer Reason Field Is Grayed Out And Disabled. (Doc ID 2577219.1)

Last updated on AUGUST 15, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Claims,

The Customer reason field is grayed out and disabled for Deductions in New and Open status.  Users need to be able to make updates to the customer reason field.



Cause

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In this Document
Symptoms
Cause
Solution
References


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