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External iReceivables User is Not Able to See Customer or Invoices (Doc ID 2577272.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle iReceivables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When logging into iReceivables Account Management as an external user, the user is not able to see the customer they're assigned to, or the invoices that belong to that customer


Steps to Reproduce:

Responsibility: iReceivable Account Management
Navigation
: Customer Search

  1. Try to view a customer or invoices that you're assigned to

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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