Scheduled Dates In Recurrence Tasks Are Not Populated Correctly
(Doc ID 2578173.1)
Last updated on AUGUST 19, 2019
Applies to:Oracle Field Service - Version 18.104.22.168 and later
Information in this document applies to any platform.
On : 22.214.171.124 version, Task Scheduling & Assignment
Find that the scheduled dates in recurrence tasks are wrongly populated.
In case task is scheduled from one day to another (like start date is 03-Aug-2018 17:00:00 and end is 04-Aug-2018 02:00:00) and a recurrence task is created, the scheduled end date in the original task will change to the one of the scheduled start date, while time remains unchanged (start date remains 03-Aug-2018 17:00:00 while end changes to 03-Aug-2018 02:00:00) which means that start is before end.
Also the new tasks are populated with these incorrect dates.
The issue can be reproduced at will with the following steps:
1. Create a task with planned effort of 9 hours.
2. Schedule the task from 03-Aug-2018 17:00:00 to 04-Aug-2018 02:00:00.
3. Create recurrence task.
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