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Net Accrual Engine Going Into Error (Doc ID 2579151.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Offers

Net Accrual Engine going into Error when processing the orders

ERROR
-----------------------

ORA-01086: savepoint 'NET_ACCRUAL_OFFER' never established in this session or is invalid
ORA-06512: at "APPS.OZF_NET_ACCRUAL_ENGINE_PVT", line 4922
ORA-06510: PL/SQL: unhandled user-defined exception

Accrual Start Period: 01/01/19 12:00:00 AM
Accrual End Date: 01/31/19 11:59:59 PM
Resale Line Processed: 0
Populate_Customers (+)
-- Refresh_Parties (+)
-- Refresh_Parties (-) With Status: U
(1) Generating market eligibility denorm statement failed.
Details:
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
(2) ORA-06502: PL/SQL: numeric or value error: character string buffer too small in Package OZF_NET_ACCRUAL_ENGINE_PVT Procedure refresh_parties
User-Defined Exception
Populate_Customers (-) With Status: U



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run Net Accrual Engine


Cause

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In this Document
Symptoms
Cause
Solution
References


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