Updated Customer Name Not Reflecting on Re-querying Customer Page Even After Saving Changes Successfully.
(Doc ID 2580627.1)
Last updated on AUGUST 27, 2019
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Customers Module
The user is not able to see the updated customer's name despite the changes are saved successfully.
On re-querying the data, it continues to show existing name only and not the updated one.
The issue can be reproduced at will with the following steps:
1. Navigation: Receivables responsibility > Customers > Create/Maintain Customers
2. Query for customer and make updates.
3. Click Apply and Save.
4. Although updates made are saved but changes are not reflected.
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