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PO Notification Sent To Supplier After PO Approval Shows Subject And Body In Wrong Language (Doc ID 2580662.1)

Last updated on OCTOBER 10, 2019

Applies to:

Oracle Purchasing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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iSupplier receives PO email notification and part of subject and text like ("Standard Purchase Orders") in wrong language as well as part of the body "Please review the purchase order and any other document attached to this message" in buyer's current session language.

 

EXPECTED BEHAVIOR
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Language should be taken from iSupplier's (contact) default application language (preferences).

 

STEPS TO REPRODUCE

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Supplier has got assigned account in the system (iSupplier).

Then he creates Purchase Order (PO) for contact (supplier) and this contact has set up languages in preferences like user.

Current Session Language: Polish
Default Application Language: Polish

Customer is expecting to have subject and body e-mail to supplier all written in Polish, but supplier receives part of subject and ("Standard Purchase Orders") in the email and notification in wrong language, and part of body "Please review the purchase order and any other document attached to this message".

Wrong language is taken from buyer's current session language, but it should be taken from supplier's (contact) default application language (preferences).

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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