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Custom Change Description Not Printing On Modification PDF (Doc ID 2580812.1)

Last updated on SEPTEMBER 03, 2019

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Custom Change Description not printing on modification PDF

Problem Description
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If the user uploads a custom .rtf file for the change description on an award modification, the system is not printing the change description on the modification pdf.


STEPS
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1. Login to the E-Business Suite and choose the CLM Module.
2. Create Modification to an approved document.
3. Make changes on the modification
4. Generate change description and view clm pdf. Change description displays correctly on the pdf standard form
5. Upload a custom change description and view pdf. Change description does not display on the pdf

BUSINESS IMPACT
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Expectation is that Change description would display properly on PDF

Cause

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In this Document
Symptoms
Cause
Solution
References


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