RMA Copy/Create Failing With Unit Selling Price Required/ITEM And UOM Not On PRICELIST
(Doc ID 2581100.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Transaction Entry
When attempting to copy/create RMAs,
the following error occurs.
ERROR
-----------------------
ERROR 1 LINE NNNNNN
PRICE+
THE STATUSIPL::Price was not found on price list none for this item and uom EA.
INVALID ITEM/PRICE LIST
THE STATUSIPL::Price was not found on price list for this item and uom EA.
INVALID ITEM/PRICE LIST COMBINATION
THE STATUSIPL::Price was not found on price list for this item and uom EA.
INVALID ITEM/PRICE LIST COMBINATION]
STEPS
-----------------------
The issue can be seen with the following steps:
1. Order Management responsibility
2. Query order and copy to RMA
3. See errors
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot copy order to RMA.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |