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Misleading Decision Message When Cancelling Work Order "This Work Order has pending material and resource transactions. Do you wish to continue?" (Doc ID 2581246.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to cancel a work order, the following problem occurs.
A decision box pops asking

STEPS
The issue can be reproduced at will with the following steps:
1. Connect to E-business Suite
2. Go to Enterprise Asset Management > Work Orders
3. Find the problematic work order and cancel
4. The message appears.

This is a misleading message as the work order has no pending or error transactions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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