How To Enter a Claim Settlement For Trade Management
(Doc ID 258124.1)
Last updated on AUGUST 22, 2021
Applies to:Oracle Trade Management - Version 11.5.10 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
To create a credit memo through Trade Management to resolve a claim that has been opened in AR Cash Application.
For example, during cash application
Invoice = $1000, Cash receipt = $800
Create receipt = $800, apply to invoice for $1000 => unapplied = -$200
Open Claim Investigation = -$200
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