My Oracle Support Banner

How To Enter a Claim Settlement For Trade Management (Doc ID 258124.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Trade Management - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.


To create a credit memo through Trade Management to resolve a claim that has been opened in AR Cash Application.

For example, during cash application
Invoice = $1000, Cash receipt = $800
Create receipt = $800, apply to invoice for $1000 => unapplied = -$200
Open Claim Investigation = -$200


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.