Billing Schedules Stream Level Amount Not in Sync with the Subline Unit Price Amount
(Doc ID 2581324.1)
Last updated on AUGUST 29, 2019
Applies to:
Oracle Service Contracts - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Contract Billing/Termination
ACTUAL BEHAVIOR
---------------
Billing stream amount and the subline line level unit price amount varies , Same behavior observed for contracts created from API and also from Order Management.
EXPECTED BEHAVIOR
-----------------------
Billing stream amounts should be same as the subline unit price
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager resp
2. Create a new Service Agreement
3. Add a service line to it
4. Add a subline
5. For each for the different price UOMs i.e 'Day' , 'Month' , 'Year' , Unit price and billing schedule amount varies
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |