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Billing Schedules Stream Level Amount Not in Sync with the Subline Unit Price Amount (Doc ID 2581324.1)

Last updated on AUGUST 29, 2019

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Contract Billing/Termination

ACTUAL BEHAVIOR
---------------
Billing stream amount and the subline line level unit price amount varies  , Same behavior observed for contracts created from API and also from Order Management.
 

EXPECTED BEHAVIOR
-----------------------
Billing stream amounts should be same as the subline unit price

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager resp
2. Create a new Service Agreement
3. Add a service line to it
4. Add a subline
5. For each for the different price UOMs i.e 'Day' , 'Month' , 'Year' , Unit price and billing schedule amount varies


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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