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Wrong Unit Price is Created for Usage Lines Billing With Block Price Breaks (Doc ID 2583534.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to run AutoInvoice on Usage line data from Service Contracts, the following error occurs.

Error
The supplied amount must match unit selling price times the quantity when you do not use an AutoInvoice Clearing account.

Steps
1. Set up Price Breaks with Block Pricing.
2. Capture a counter value for a usage line using the Block Pricing.
3. Run the Service Contracts Main Billing program.
4. Run the AutoInvoice program.
5. See the indicated error in the output.

Cause

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In this Document
Symptoms
Cause
Solution
References


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