Issues On Internet Explorer After Applying CPU Jan 2019 Patch (Buttons Are Distorted, All Of The Tip Messages Are Now Showing As 'No Message Found') (Doc ID 2584209.1)

Last updated on FEBRUARY 14, 2021

Applies to:

Oracle iSupport - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Buttons are distorted on some iSupport pages (Create Service Request Page, Review Page)
All of the Tip messages are now showing as 'No Message Found'

STEPS
-----------------------
(R) iSupport Primary user

(Nav) Dashboard > Create Service Request

Select Any Service Request Type and click next

=> in the next page the buttons are distorted and all messages are missing

Changes

Cause

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In this Document

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Issues On Internet Explorer After Applying CPU Jan 2019 Patch (Buttons Are Distorted, All Of The Tip Messages Are Now Showing As 'No Message Found') (Doc ID 2584209.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!