My Oracle Support Banner

Recalculating Shipment Costs Action Fails with Error "ReCalculateShipmentCost: There is no RateEngineResult returned" (Doc ID 2584474.1)

Last updated on OCTOBER 02, 2019

Applies to:

Oracle Transportation Management - Version 6.2.5 to 6.4.3 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms

When viewing the log file from a buy shipment recalculate shipment cost action the following error(s) are present:

 

Additional symptoms from log file are Rateware returning a null value for source and destination fields.

Changes

 The third party rate engine application, Rateware, was recently updated with latest rates.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.