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Multiple Active Quotes From Same Supplier Are Allowed Even Though the Option is Disabled (Doc ID 2585322.1)

Last updated on MAY 26, 2020

Applies to:

Oracle Sourcing - Version 12.2.4 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In Oracle Sourcing, Release 12.2.4 and later, when the control "Suppliers are allowed to submit Multiple Active Responses = Disabled", the supplier is able to submit two active responses created by two different users of the same supplier.

It is expected that the supplier will not be able to have two or more active responses at the same time for the same RFQ, regardless of whether it is the same supplier user or different supplier users.
Due to this issue, the Sourcing administrators are seeing multiple active quotes from a single supplier, even though this is against the desired business practice.


Steps To Reproduce

The issue can be reproduced at will with the following steps:

1. Sourcing administrator or buyer creates a new RFQ, with multiple suppliers invited.
In the Controls region
- Suppliers are allowed to provide multiple responses = Enabled
--- Suppliers are allowed to submit Multiple Active Responses = Disabled
Publish the RFQ.

2. Supplier #1
a. Log in and navigate to the Sourcing Home Page.
b. In the "Your Company's Open Invitations" region, the published RFQ appears.
c. Create a quote and submit

3. Supplier #2 User #1
a. Log in and navigate to the Sourcing Home Page.
b. In the "Your Company's Open Invitations" region, the published RFQ appears.
c. Create Quote and submit.

4. Supplier #2 User #2
a. Log in and navigate to the Sourcing Home Page.
b. In the "Your Company's Open Invitations" region, the published RFQ does NOT appear.
** This is correct behavior due to the control "Suppliers are allowed to submit Multiple Active Responses" being set to "Disabled" and there is now an Active quote (response) on the RFQ already.
c. Next, in the "Your Active and Draft Responses" region, click the Full List button.
d. On the Your Active and Draft Responses page, the quote from Supplier 2 User 1 appears. Click the link for the negotiation number (RFQ number) to view the RFQ details.
e. On the RFQ details page, select Actions = Create Quote (this option is now available) and click the Go button.
** The action should not be allowed since the supplier already had created a quote in Step 3c above.
f. Complete the quote creation and submit

5. Sourcing administrator or buyer.
a. Query the same RFQ.
b. View responses --> see three responses, one from each of the users above.

The problem is that, in step 4, the Supplier 2 User 2 should not have been allowed to create a new quote since the same supplier already has an active quote (response) created.


Cause

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In this Document
Symptoms
Cause
Solution
References


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