My Oracle Support Banner

GST -Not All Tax Rates Of Tax Category Are Coming On Shipment of Sales Order (Doc ID 2585662.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Not all taxes are getting copied on Shipment from Sales Order.

EXPECTED BEHAVIOR
-----------------------
All taxes should come on Ship Confirm from booked Sales Order.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Create Sales Order.
2. Go to India Tax details and check that Tax is defaulted as per Item Category Basis.
3. Perform Ship Confirm and checked that Tax Category is defaulted but in that Tax Category, only one Tax Rate (Out of 2) is coming on Ship confirm.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, there will be incorrect Taxes at Ship Confirm and hence incorrect Receivable Transaction will be created which will have monetary Impact.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.