NullPointerException At ar.creditmgt.setup.scores.webui.ScoreLowerControlsCO.validateRange (ScoreLowerControlsCO.java:1137) In Creating OCM Scoring Model
(Doc ID 2585711.1)
Last updated on JANUARY 28, 2022
Applies to:
Oracle Credit Management - Version 12.2.8 and later Information in this document applies to any platform.
Symptoms
On : 12.2.8 version, Setup and Policy Management
Error in creating OCM Scoring Model
ERROR -----------------------
Error: You have encountered an unexpected error. Please contact your System Administrator for assistance.
STEPS ----------------------- The issue can be reproduced at will with the following steps:
1. Navigation: Credit Management Superuser > Credit Management > Credit Management > Policy Management > Scores 2. Click on Create Scoring Model. 3. Create Scoring Model: Define Scoring Model - Enter data. Click Next. 4. Create Scoring Model: Select Data Points - Selected data points. Click Next. 5. Create Scoring Model: Assign Data Point Ranges and Scores - Enter ranges and scores. Click Next. Error: You have encountered an unexpected error. Please contact your System Administrator for assistance.
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users cannot create the Scoring Models, which means users cannot complete the rest of the Credit Management configurations.
Changes
Cause
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