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Mobile Time Entry Locked Timecard Message Does Not Populate Token Indicating How Much Time To Wait (Doc ID 2586465.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Time and Labor - Version 12.2 HRMS RUP12 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Mobile Time Entry

When timecard is locked in mobile, the existing error message is not clear enough to indicate that the message is locked in other device.



ERROR
-----------------------

Here is the message text:
The timecard for  XXXX  is locked by another process. Try again in &EXP_TIME minutes





SETUP:
===============

Device being used to access the Mobile Timecards App : iPhone (6 or 7 )



STEPS
------------------

Enter and submit time through mobile application.
Revisit timecard through mobile app and make changes and save.
Visit self service timecard - error is raised


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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