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Is It Necessary To Have Customer Care Product Set As Installed For Depot Repair? (Doc ID 2587098.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Depot Repair - Version 12.1.2 and later
Information in this document applies to any platform.


As part of Depot Repair implementation, there is a need to create new customers. But the create customer form is under "Customer Care" application.
Is it necessary to have product "Customer Care" set as INSTALLED or as "SHARED" to use the Create Customer form?



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