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Email Notification Generation Failed PO_PO_APPROVED 3835: ERROR '100 - ORA-01403: NO DATA FOUND' ENCOUNTERED (Doc ID 2588134.1)

Last updated on JANUARY 18, 2022

Applies to:

Oracle Purchasing - Version 12.2.3 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

ISSUE

The Email notification generation failed with the following error:
*This error can happen when attachments are included on the PO.

STEPS

The issue can be reproduced at will with the following steps:
1. Users creates Purchase Order
2. User sends Purchase Oder for approval
3. Next approver opens Purchase Order approval notification and the error is seen.

Error Message 3835: Error '100 - ORA-01403: no data found' encountered during
execution of Generate function 'WF_XML.Generate' for event
'oracle.apps.wf.notification.send'.
Error WFE_DISPATCH_GEN_ERR
Error Stack WF_XML.GetAttachments(9380420,
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 9380420)
WF_XML.Generate(oracle.apps.wf.notification.send, 9380420)
WF_XML.Generate(oracle.apps.wf.notification.send, 9380420)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 9380420,
WF_XML.Generate) Wf_Event.dispatch_internal()

or

ERROR_MESSAGE=3835: Error '100 - ORA-01403: no data found' encountered during
execution of Generate function 'WF_XML.Generate' for event
'oracle.apps.wf.notification.send'.
ERROR_STACK=WF_XML.GetAttachments(1805075, http://yyyyy.zzzz.ppp.qa:80/, 8189)
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 1805075)
WF_XML.Generate(oracle.apps.wf.notification.send, 1805075)
WF_XML.Generate(oracle.apps.wf.notification.send, 1805075)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 1805075, WF_XML.Generate)
Wf_Event.dispatch_internal()

Cause

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In this Document
Symptoms
Cause
Solution
References


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