EBSCloudBackup.pl Failed When Performing Database Tier Upload Task
(Doc ID 2588278.1)
Last updated on SEPTEMBER 23, 2019
Applies to:
EBS on Oracle Cloud: Provisioning and Administration - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version,
EBSCloudBackup.pl failed when performing Database Tier Upload task with below error:
ERROR
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host: objectstorage.eu-frankfurt-1.oraclecloud.com
Debug: testConnection: {"code":"NotAuthenticated","message":"The required information to complete authentication was not provided."}
Error: Could not authenticate to Oracle Database Cloud Backup Module
Exception in thread "main" java.lang.RuntimeException: java.io.IOException: testConnection: 401 Unauthorized.
at oracle.backup.opc.install.BmcConfig.testConnection(BmcConfig.java:305)
at oracle.backup.opc.install.BmcConfig.doBmcConfig(BmcConfig.java:164)
at oracle.backup.opc.install.BmcConfig.main(BmcConfig.java:156)
Caused by: java.io.IOException: testConnection: 401 Unauthorized.
at oracle.backup.opc.install.BmcConfig.testConnection(BmcConfig.java:290)
... 2 more
java.util.concurrent.ExecutionException: java.lang.Exception: On host devdmcdb Oracle Database Cloud Backup Module Installation task failed.
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at oracle.apps.liftNshift.designPattern.factory.EBSLiftFixedThreadPoolExecutorFactory.getCompletedTask(EBSLiftFixedThreadPoolExecutorFactory.java:150)
STEPS
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The issue can be reproduced at will with the following steps:
1. perl EBSCloudBackup.pl
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete lift process in OCI
Changes
Cause
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In this Document
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| Changes |
| Cause |
| Solution |
| References |