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Depot Repair: Contract Discounts Not Applied In Logistic Lines (Doc ID 2588497.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Do Service Contract discounts work for Depot Repair the same way as seen in Oracle TeleService Charges:

Example:
   If the Service Activity Code (SAC) used on the charge line is present in the Contract Coverage Template of the related contract, then respective contract discount applies on the charge line.
   However, the same functionality does not work for the Logistic lines in Depot Repair.
   All Logistics lines show the Price List values rather than the discounted amount.
 

Solution

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In this Document
Goal
Solution
References


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