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Hold Source Not Working For Order Type (Doc ID 2588525.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Control

ACTUAL BEHAVIOR
---------------
Hold Source not working for Order type

We have made hold source for hold criteria order type

Auto order UK SERVICE SMSO but when order is created auto hold is not applied in sales order

EXPECTED BEHAVIOR
-----------------------
Order goes on hold

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create source hold, book order

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply hold source on order

Cause

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In this Document
Symptoms
Cause
Solution
References


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