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Several Customer Interface (RA_CUSTOMER_PROFILES_INT_ALL) Error (Doc ID 2588740.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

When attempting to run customer interface
the following error occurs.

ERROR
-----------------------
The specified address either has an inactive bill-to, dunning, or statements site defined, or has errors in the RA_CUSTOMERS_INTERFACE table.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables
Navigate: Run customer interface
2. Completed with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate customer

Cause

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In this Document
Symptoms
Cause
Solution


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